Privacy Policy

Our promise

Fledgely exists to help you keep your children safe — so we treat your family's information with care. In plain terms: we use your data only to provide the service to you, and we never sell it.

What we collect

• Account information — your name, email, and subscription details.
• Child device information — only what's needed for the safety features you switch on (for example: web/app usage, location, screen-time, and safety alerts).
• Payment information — handled by PayPal; we don't store your card details.
• Basic technical data — device type, app version and diagnostics to keep the service working.

How we use it

To run the features you enable, show you what's happening on your child's device, send safety alerts, provide your daily summary, process your subscription, and support you. That's it.

What we do NOT do

We do not sell your or your child's data, and we do not use it for advertising. Your family's information is yours.

Who we share with

Only the trusted service providers needed to run Fledgely — for example PayPal (payments) and our hosting provider — and only to the extent required to deliver the service, or where the law requires it.

AI features

Some features — your Kid Report, growth plans & goals, and the "Chat with Fledgely" coach — use AI to create insights for you. To do this, the relevant details you and your child provide (profile info, your chat messages, and summarised, non-content usage such as app names and screen-time totals) are processed by trusted AI providers acting on our behalf (currently DeepSeek and Anthropic). We share only what is needed, do not allow them to train their models on your information where we can control that, and AI suggestions are guidance for parents — not professional advice.

Children's data & consent

Fledgely is a parental tool: any child information is collected on behalf of, and at the direction of, the parent or guardian who sets it up, and the child is made aware that monitoring is active. You control it, and you can remove it at any time.

Keeping it & deleting it

We keep your data only as long as your account is active or as needed to provide the service. You can delete your account and its data at any time from your dashboard or by contacting us.

Security

We protect your data with encryption in transit and sensible safeguards. No system is perfectly secure, but we take this seriously and keep improving.

Your rights

You can access, correct, or delete your information, and ask us questions about how it's handled, at support@fledgely.app.